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Frequently Asked Questions
NEED SOME HELP OR
WANT TO CHAT?
OUR LISTINGS
Keystone Team
Rentals
Yes, simply select a property, dates you need and guests to book. we use smoobu booking engine to complete bookings.
Please reach out to us directly so we can help manually cancel.
No unfortunately we do not have this service available yet.
Payments
We accept bank transfer, card payment.
On the day you checkout, we will go into the flat to clean and inspect it.
We will send back the deposit on the same day, however it may take a few days to land in your account.
We are always happy to discuss! Please reach out to us and also provide previous stay details i.e booking reference from airbnb or booking for an even better rate.